Network & internet
5 min
fusion signage uses an internet connection to communicate with your screens, send content updates and provide information back to the platform a stable connection is an important part of any digital signage setup, so it's worth checking your network requirements before installing your screens does fusion signage need a constant internet connection? your screen needs an internet connection to initially connect to fusion signage and download its content once content has been downloaded to the device, it is stored locally this means your content can continue playing if the internet connection temporarily drops out while a short outage shouldn't interrupt what's already playing, the screen won't be able to receive new content or updates until it reconnects wi fi or ethernet? both wi fi and ethernet can be used, depending on your hardware and environment where available, a wired ethernet connection can provide a more consistent connection, particularly for permanent installations wi fi can also work well, but signal strength should be considered when deciding where to install your screen a screen may have a strong connection during testing but behave differently once mounted or moved to its final location firewalls and network restrictions business and corporate networks often have additional security requirements that can affect your screen's ability to communicate with fusion signage your it team may need to review or allow the connections required by fusion signage if a screen appears offline despite having an internet connection, network restrictions are one of the first things worth checking test the network before installation where possible, connect and test your screen or media player on the network it will actually be using before completing the installation make sure the device can connect to the internet connect to fusion signage download and update content remain connected consistently this is particularly important if screens are being installed somewhere that will be difficult to access later looking for something else? we can’t wait to hear about it reach out to our sunshiney support and we'll be in touch in a flash
